Stakeholder Workshop on Regulating Quality of ICT Services in Nepal

Agenda Item

Presenter

Time

1.

Welcome

9.00

2.

Opening Remarks

NTA/ MoIC

(Director / Joint Secretary)

9.05

3.

Approaches to Regulate Quality of Service in Nepal

Mr. Sameer Sharma

Senior Adviser, ITU

9.15

PHOTO SESSION AND COFFEE BREAK

(Brief Media Briefing)

9.40

4.

What is QoS  and why is it important?

Scott Minehane, ITU Expert

10.00

5.

Global and regional precedents for QoS regulation

Scott Minehane, ITU Expert

10.45

6.

Telecommunication in Nepal: No Consumer Hearing

Dr. Shree Ram Khadka

Tribhuvan University Nepal/

Forum for Protection of Consumer Right – Nepal

11.30

7.

Operator Responses and possible approach to QoS

Nepal Telecom

11.50

Operator Responses and possible approach to QoS

Ncell

12.10

Operator Responses and possible approach to QoS

Mr. Pavan Shakya

Past President, ISPAN

12.30

10.

Regulatory Approach

Udaya Raj Regmi

Deputy Director, NTA

12.50

11.

Q&A session

ITU, NTA

13.35

12.

Closing Remarks

ITU, NTA

13.45

13.

LUNCH

14.00